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“Your IT team's will greatly appreciate Help Partners assistance when you are truly in a crunch. Help Partners technicians are patient, knowledgeable and always "Know their stuff!”
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24/7 IT SupportUnlimited phone supportHelp from a real person is always available. Call our toll free line (612-474-7400) and you'll be in touch with your dedicated support representative whenever a computer related question comes up. Whether you are seeking desktop support or you have a server that is flashing a blue screen, you are just a call away from support. Unlimited Remote Control SupportSave time and trouble by using our secure "remote control" software to invite Help Partners to your office. Within seconds an Help Partners technician has the ability to take control of your desktop and either through an online chat or a phone call you can walk a technician through your problem or question while you watch them work. Over 80% of support issues are resolved with a “remote session”. Unlimited On-site supportShould you need onsite assistance, we will dispatch a technician to your location. Emergency After hours supportWe aren't called Help Partners for nothing, we are working 24/7 to make sure your business is functioning when you are. Service Availability MonitoringWe'll monitor the key services on your network to ensure their availability to your business. If something isn't working properly, we'll most likely know before you will. |