Why Use Help Partners?
Help Partners solution
24/7 support
purchasing assistance
infrastructure management
When you have a technology problem call Help Partners. Their techs actually fix our problems more quickly than most in-house people. And the best part is that they speak plain English, we aren't all technical people here."


Diligence reduces threats and keeps vital systems secure

Anti-Virus Software Management & Update

Your network is exposed to new threats every day. Whether it's someone writing the next nasty virus, trying to hack into your network, or stealing your information while it's traveling to its destination, Help Partners has you covered. We'll monitor and manage all aspects of network security, antivirus software, firewall, and VPN, so you can feel assured about the safety of your information.

Firewall Management

The creativity and persistence of malicious hackers requires that firewall management be an active process. We'll keep an eye on your firewall, as well as the latest security trends, and make sure you stay current.

VPN Management

A VPN creates a secure "tunnel" by which you can access your network remotely. Help Partners can establish, manage, and support your firewall services for you.

User Account Administration

Adding or removing users from your network resources is a snap. Just call Help Partners and we'll take care of it for you.

File Sharing Permission and Administration

Help Partners will work with you to determine the correct file structure for your organization. This will include helping you develop a file storage system and enabling end user access rights. Help Partners assists end users in administering this system and ensuring critical corporate data is protected.

Security Administration

Help Partners will work with you to ensure security best practices are in place and followed.

Virus Definition and Prevention

Help Partners monitors your virus definitions to ensure you receive daily updates. This prevents viruses from infiltrating and corrupting your network.

Major Database / Critical Application Support
Although most software applications are important to your business, few are critical. Help Partners places particular focus on these core tools and prioritizes their availability and proper functioning. Help Partners works with both your end users and vendors to troubleshoot and resolve problems as they arise.

Examples of a major database or critical application can include, but are not limited to: customer relationship management systems, inventory management systems, online customer portals, knowledge management systems, and custom accounting software.